Last Updated: 25th Of January 2024

1. Introduction

Healthy Life Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, or interact with us. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us through our website or during your interactions with our clinic.

2.2. Medical Information: In the course of providing healthcare services, we may collect medical information about you, including your medical history, treatment records, and other health-related information, as necessary for the provision of healthcare services.

2.3. Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, device information, and usage data through cookies and similar tracking technologies.

3. How We Use Your Information

3.1. We use your personal information for the following purposes:

• To provide healthcare services and treatment.
• To respond to your inquiries and requests.
• To send you appointment reminders, updates, and newsletters.
• To improve our services, website, and user experience.
• To comply with legal and regulatory requirements.

3.2. We may use de-identified and aggregated data for research, statistical analysis, and business purposes.

4. Sharing Your Information

We may share your personal information with:

• Healthcare providers are involved in your treatment.
• Third-party service providers who assist us in delivering services.
• Legal or regulatory authorities when required by law.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You have the following choices regarding your personal information:

• You can update your personal information by contacting us.
• You can opt out of receiving marketing communications.
• You can request access to or deletion of your personal information, subject to legal requirements.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other means.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Healthy Life Clinic – 139 Dharmapala Mawatha, Colombo 7 Colombo 07, Sri Lanka
• Email: [email protected]
• Phone: 0114 700 700